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WesBanco Banks Upgrade Computer Systems

WesBanco Inc. is now using a comprehensive mix of ethernet and internet services across 58 office and branch locations.

These services from Comcast Business are contributing to WesBanco’s overall savings of 95 percent in deployment time and significant overall data communications expenses. The deployment has allowed WesBanco’s extensive branch network across the states of West Virginia, Ohio and Pennsylvania to provide faster and reliable service to customers.

Based in Wheeling, WesBanco Bank is the banking subsidiary of WesBanco Inc., which operates 141 financial locations across three states.

WesBanco officials said their focus has long been on providing customers with the personalized attention of a community bank alongside the financial stability of a larger company. When analyzing its network design as part of an acquisition in 2013, WesBanco enlisted the assistance of its technology partner, ConnecTel. This firm managed the provisioning of the network in both new and existing locations to ensure that WesBanco could seamlessly connect to its existing communications network and maintain its level of service.

“We have been working with WesBanco for almost five years, so we understood the issues they were facing when it came to provisioning and maintaining telecommunications services,” Gerald Bush, owner of ConnecTel, said. “We researched a number of different technology options and ultimately selected Comcast Business for both ethernet and internet services.”

“We are doing something very unique for the financial industry — we are running a multi-site network with dual encryption methods — and this would not have been possible without the help of both ConnecTel and Comcast Business,” said Mark Krupinski, chief information officer for WesBanco Bank. “Our converged voice, video and data network allow our geographically disperse employees to collaborate with each other as if they were all in the same office. Company-wide, this has translated to a significant savings in telecom expenses, which is truly remarkable for any organization.”

WesBanco is planning on piloting Comcast Business WiFi at several locations to allow employees and customers to access the internet onsite.

“Technology should be facilitative, not restrictive, which is why we’ve designed our ethernet and internet services to be fast, reliable and scalable while also being cost-effective,” said Paul Merritt, vice president of Comcast Business in the Keystone Region. “The breadth of our network and our local customer support teams make us an ideal provider for financial institutions like WesBanco, as we can easily help them bring new locations on board as they expand operations into different regions.”

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