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2019 Busiest Year in Wheeling Fire Dept. History

The Wheeling Fire Department responded to over 7,000 calls for service in 2019.

WHEELING – In 2019, the Wheeling Fire Department responded to more calls for service in its 150-year history, breaking its 2018 record by more than 300 calls.

The department previously hit a record-breaking year in 2018 with 6,885 calls for services, according to Public Information Officer Philip Stahl. Prior to that, the record was 6,880, set in 2015. In 2019, a total of 7,204 calls for service were recorded, up by 4.5 percent.

“2019 brought on many new challenges to the WFD. We continue to see an increase in emergency medical calls and project that number to increase over time. The department battled two of the largest fires our city has experienced in decades, responded to several crashes on various roadways in the area with police and responded to more drug overdose calls. Nonetheless, our firefighters/paramedics remain dedicated and committed to serving our city,” Fire Chief Larry Helms said.

Medical and rescue calls were up about 3.5 perecent. This is still because of the ongoing drug addiction epidemic and an aging population, Stahl said.

Of the 7,204 total calls for service 65 percent are medical related. Calls are categorized by the National Fire Incident Reporting System Code Guide. A breakdown of the 2019 calls are as follows:

* Fire: 127

* Overpressure, Explosion or overheat (no fire): 47

* Rescue/EMS/Medical: 4,621

* Hazardous Condition/No Fire: 201

* Service Calls: 776

* Good Intent Call: 526

* False Alarm/False Call: 816

* Severe Weather/Natural Disaster: 7

* Special Incident Type: 4

Total fire calls were up about 22 percent, as were false fire/medical alarm calls by 14 percent.

The Wheeling Fire Department does have a plan in place to reduce the amount of false medical calls, Stahl said. City Council passed an ordinance in late 2019 giving the department permission to bill those who have multiple false medical alarms. This program is still in the developmental stage.

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