A local business with international reach is now offering individuals complimentary identity monitoring services following a recent data breach.
Wheeling-based Orrick experienced a "security event" in March, according to a company news release. On March 13, Orrick detected that an unauthorized third party gained remote access to a portion of its network, including a file share that it used to store certain client files.
Once detected, Orrick took immediate steps to block the unauthorized access and an investigation of the incident was launched with the support of leading outside cybersecurity experts, the company said.
Orrick also notified law enforcement. It was determined that on March 7, the unauthorized third party obtained files containing personal information.
Orrick served as a downstream service provider to vision benefits plans, the company said. Some personal information of vision plan participants was involved in the event. The information involved may have included: full name, address, date of birth, phone number, email address, Social Security number, vision insurance account/identification number, and health insurance account/identification number.
Orrick is offering individuals with impacted personal information two years of complimentary identity monitoring services, including credit monitoring and identity theft protection services. In addition, Orrick deployed additional security measures and tools with the guidance of third-party experts to strengthen the ongoing security of its network.
Orrick said it is not aware of any misuse of plan participant information. No financial information, such as financial account information or credit card numbers, was involved in this incident.
"It is always a good practice to remain vigilant and regularly review financial statements, credit reports, and Explanations of Benefits (EOBs) from health insurers for any unauthorized activity," the company said in the release. "This is a best practice for all individuals. If you identify suspicious activity, you should contact the company that maintains the account on your behalf."
Orrick has established a dedicated call center to answer questions. Those with questions about this incident or the services available can call 1-866-347-7897 Monday through Friday from 9:00 a.m.-6:30 p.m. Eastern time, excluding major U.S. holidays.