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Airlines, businesses, banks hit by global technology disruption

3 min read
Travelers wait in Terminal 1 for check-in at Hamburg Airport, in Hamburg, Germany, Friday July 19, 2024 as a widespread Microsoft outage disrupted flights, banks, media outlets and companies around the world on Friday. (Bodo Marks/dpa via AP)

(AP) -- A major internet outage affecting Microsoft is disrupting flights, banks, media outlets and companies across the world, with problems continuing hours after the technology company said it was gradually fixing an issue affecting access to Microsoft 365 apps and services.

Airlines and airports in the United States, Europe, Australia, India and elsewhere were reporting problems, with some flights grounded. Retail outlets, banks, railway companies and hospitals in several parts of the world were also affected in what appeared to be an unprecedented internet disruption.

The London Stock Exchange says it is experiencing disruptions from the technology outage that has created chaos around the globe.

The LSE says its regulatory news service was not working Friday morning, but the outage hadn’t affected trading.

“We are currently experiencing a third party technical issue which is impacting some of our services,” a London Stock Exchange Group spokesperson said in a statement.

The exchange says it’s trying to resolve the problem as soon as possible.

At airports, long queues have formed at many airports around the world as the global internet outage hit check-in procedures for flights -- although in some locations systems were now back online.

Berlin’s Brandenburg Airport was gradually returning to normal operations, the airport said in a statement, though some airlines had been forced to cancel flights after being hit with the outage from 7 a.m. local time (0500 GMT).

“Passenger handling continued with some restrictions. Departures took place with restrictions. There are still waiting times. Unfortunately, some flights had to be canceled by the airlines. The airport’s systems have been restarted and we are gradually returning to normal operations,” the airport said.

In the U.S., United Airlines said that the outage was impacting its computer systems and warned customers of potential flight delays. The carrier said some flights are resuming and it is issuing waivers to make it easier to change travel plans within its website.

Cybersecurity company at heart of IT outage says the issue isn’t a cyberattack or security incident

The chief executive of the cybersecurity company at the heart of a worldwide Microsoft outage says it is working to fix a defect sent out in a Windows update.

“This is not a security incident or cyberattack,” CrowdStrike CEO George Kurtz posted on X. “The issue has been identified, isolated and a fix has been deployed.”

Kurtz said there was a defect in a “single content update for Windows hosts.” Mac and Linux hosts weren’t affected.

The company referred customers to its support portal for updates.

Starting at /week.