By JOSELYN KING

WHEELING — Kristin Stephens, human resources director at the Ziegenfelder Co. in Wheeling, approaches each day with optimism.

“My philosophy on work and life is having a positive outlook. No matter what is going on in life, I try to find the bright spots,” she said. “We learn from the tough times — that’s how we develop and grow. Being positive not only limits stress but also affords you the opportunity to build those relationships during those tough times. Being positive and putting on a smile on your face is the bravest thing you can do when times are tough.”

Stephens leads the day-to-day operations for the human resources department at the Ziegenfelder manufacturing centers in Wheeling, Denver and Chino, California. The company makes frozen treats, especially the well-known Budget Saver Twin Pops.

Her duties include talent acquisition and recruiting efforts; hiring practices; employee relations and engagement; compliance; leadership and technical training and development.

She has been married to husband Chris for 11 years and has two children — daughter Kalani, 8, and son, Chris, 4. She also has a 14-year-old black lab named Kaiha.

“My advice to a young woman starting out in the human resources field is to be vocal, stay positive, take control of your own career path, and never shy away from challenges,” Stephens said. “Human resources is an integral part of the overall business strategies. Learn as much as you can about every aspect of HR and business.

“Finding your voice and knowing when and how to use it is key to being successful.”

She noted one of the biggest and most important lessons she has learned is the importance of voicing her opinion.

“Starting out in my professional career, I would tend to be more reserved and defer to others,” Stephens said. “As I progressed throughout my career, I began to realize my worth and that my words were valued.

“At Ziegenfelder, I feel empowered every day to be a strong, professional woman. The leadership team encourages all to express their points of view. I never feel as though I shouldn’t voice my concerns, opinions, and points of view. Expressing our viewpoints leads to healthy conversations, and I’m so appreciative to work for an organization that values the opinions of all its employees.”

Stephens added that “she is very hopeful for the continued growth of women in the workplace in human resources within the Ohio Valley.”

She said in the past, human resources was viewed primarily as “the hiring, separating, and administrative piece of the piece business.”

“At Ziegenfelder, HR is viewed very much as a strategic partner in all aspects of the business,” she continued.

Stephens calls herself “a rule follower” who has always valued policies, procedures and regulations.

“As I’ve grown — not just as a leader but also as a mother and woman — I enjoy helping others,” she said. “With HR now being viewed as a partner, we truly have the ability to make an impact.

“I enjoy talking with our employees and getting to know them. I consider the daily conversations I have with our employees as the best part of my day and job.”

Stephens added that she is proud that Ziegenfelder is involved with many community events.

“It makes you proud to work for an organization that gives back,” she said. “Not only are we involved in the community, but we provide people with employment opportunities and the ability to develop their skills – all while providing for their families and loved ones.

Stephens and her family moved away from the Ohio Valley for about 13 years before moving back in January 2023.

“Having had the opportunity to experience other areas, I have to say the Ohio Valley and the Friendly City of Wheeling are unlike any place I have ever lived,” she said. “The Ohio Valley has the close-knit community feel regardless if you live in town or prefer the country setting. The Ohio Valley is home.”